Incident Response & Daily Operations

Don’t Let Daily Incidents Get in the Way of Operations

Keep operations smooth, even during blue skies. Veoci gives utilities greater flexibility through digital work orders, simplified crew management, and a steady stream of situational awareness. Utilities operate in a complex world, and they need a solution that can handle the load of steady states and daily operations.

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Flexibility That Exceeds Expectations

Generate

Obtain situational awareness through real-time phone, text, and email communication as well as dashboards created by you to display important information
Monitor response progress and stay on top of work through tasks with linked reminders
Assess damage right from the field with digital forms and attached photographs
Create a space for you, other people, and stakeholders to directly coordinate, collaborate, and communicate

Collaborate

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A digital collaboration space breaks down barriers between all stakeholders during the work day, improving team communication.

Maintain

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Maintain a steady image of all operations. Live video videos, check-ins, notifications, and dashboards present all the information your team needs to stay ahead, make critical decisions, and stem developing situations.

“One of the great things I enjoyed about working with Veoci is when there was a capability that we were not sure that it could do, much more quickly than expected, the engineers made it happen. It's very real time and very supportive.”

Senior Director of Corporate Security and Resiliency

“Veoci provides us with a solution to manage and track critical information during emergency and non-emergency situations. The system provides information tracking, mapping and notifications in real time. The customer service and support have been excellent.”

Assistant Chief / Deputy Fire Marshal

“Having this has been incredible. It's done more than I imagined we'd be able to do. We keep finding ways to make it better and keep progressing forward."

Director of Emergency Management and Business Continuity Planning

“Once a change is mentioned they go right to it and update. They not only understand how the system works, they also understand higher education and emergency management.”

Director of Emergency Management

What Our Customers Are Saying

Explore Utilities Solutions

Business Continuity Plan Management

Build resilience and minimize disruption with a comprehensive Business Continuity solution.

Crew Management

Build digital, field-ready incident resolution and reimbursement forms so each crew has the tools they need to guarantee fast processes

Daily Incident Response

Given how intertwined incident response and daily operations are, it pays to have them on the same platform

Daily Reporting

Keep all stakeholders on the same page with a tool that effortlessly connects local and dispersed teams.

EOP Management

Let planners engage and work with all Emergency Operations Plan stakeholder,regardless of location.

Emergency Management

Ensure complete emergency readiness, responsiveness and recovery for your organization.

Enterprise Command Center

Maintain a shared collaborative space and common operating picture with dashboards and automated reporting across all levels of your organization, including outside agencies.

Guard Shift Changeover Management

Easily pass useful security intelligence from shift to shift within your utility’s security operations center.

Mutual Aid Response

From building the roster to demobilization, take the headaches out of mutual aid so you can ensure the return of services to your customers.

Security Operations

Keep Pace with the Your Utility’s Security Threats

Utilities Case Studies

Veoci for Utilities

Veoci for Utilities Manage the Crisis for Your Community Veoci has you covered during a crisis, providing situational awareness through phone, text, and email communication, [...]

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Power lines in a field at dusk with a sunset in the background

How Do You Run Your Weekly Ops Meeting?

How Do You Run Your Weekly Ops Meeting? The Ops meeting helps get critical information out to departments and boosts a utility’s situational awareness. But [...]

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